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HubSpot Video

When working with people who speak other languages, miming, pointing and hand gestures can only communicate so much. To truly understand what the person is saying, you need a qualified interpreter who can facilitate the conversation. A professional interpreter has hours of training, follows industry ethics and knows how to handle difficult situations. Not just any bilingual person can interpret, there are special skills needed and practices to follow to ensure an unbiased, accurate conversation between both parties.

In this webinar you’ll learn best practices for how to work with an interpreter. We’ll cover the dangers of having an unqualified bilingual family or staff member interpret, the dos and don’ts when working with an interpreter and what to do when issues arise.

This webinar is appropriate for any professional, whether new or experienced, who works with interpreters.

Key Takeaways:

  1. What you can expect from your interpreter and how you can get what you need from the interaction.
  2. You’ll learn how to effectively work with an interpreter, so your message stays intact.
  3. How to correctly position yourself, the client/patient, and the interpreter in your room/office

Presented by Wendy Pease, President of Rapport International.

For more information about interpreting services read or download Using Interpreting Services - Everything You Need to Know.


Rapport International specializes in multilingual communications, providing language translation and interpretation services that are accurate and culturally appropriate. We use the right voice and the correct terminology to avoid liability, customize services to your needs, and deliver on time and within your budget. With our 100% satisfaction guarantee, you can trust that it’s done right. Contact us today if you would like more information or to get a free quote.

Have questions? Contact Us 

Categories: Problems & Solutions, Inclusion, Culture & Diversity, Spoken Communications

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