People-First Communication + a Well-Rounded Interpretation Process

 

It's our recipe for success. At Rapport International, get the support you need to meet deadlines and provide quality interpretation services that give people the best experience with your company.

 

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Interpretations-Process

Interpretation Process

Request Services

Do you need to speak to people who don't speak in your language? Do you know which type of interpreting service would be right for your situation? Are you speaking to one person, or many? What languages do you need? Do you need equipment?

If you have questions about how interpreting works, it's nice to have a partner that can answer these questions and provide an easy process for scheduling interpreters. You schedule how you want to - through a phone call or email to our dedicated team, or the via online scheduling portal. If you have an immediate need, call the telephone interpreting line for immediate services. When you need training on how to speak with an interpreter, customer support or 24/7 on call scheduling services, we are here for you.

Training

Whether you need training on our scheduling portal, phone system, VRI app usage or how to work most effectively with an interpreter, we are here! We teach our clients how to use our technology and systems so that they are simple to use, and the process of scheduling interpreters is seamless. We also provide webinars and training sessions about what to expect and how to work with an interpreter, so every meeting is a success and your message is always delivered correctly.

Appointment

Depend on experienced, professional interpreters to convey your message without interference or elaboration. Untrained interpreters hold side conversations and develop emotional relationships. When you hire an interpreter from Rapport International, you can depend on the interpreter to reflect the industry’s highest standards to faithfully echo the conversation without interjecting emotion or opinion into the conversation. You validate the appointment and we track usage metrics.

Account

Each client gets an individual account in the in-person interpreting portal, phone interpreting system, and/or VRI app, depending on needs. Bi-weekly reporting and billing keeps you appraised of usage and service metrics. If you have a question or need, our dedicated and responsive schedulers are there for you – 24 hours a day, 7 days a week.

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Confidentiality

Rapport International understands that privacy is important. Information on all translation and interpreting projects is held strictly confidential. We never disclose the contents of any projects. We will sign our standard non-disclosure agreement or yours as requested.

Hear it From Our Clients

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"We appreciate Rapport International's responsiveness and the easy working relationship. They provide high-quality interpreters who we know we can depend on.  I've referred them to many others for language services.  You will be pleased when you work with Rapport."

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Ready to start the interpretation process? 

 

Interpretation Process