Boston: +1-978-443-2540 Lincoln: +1-402-432-8671

Get the best telephone interpreters in the world. 

With Rapport International, you will get highly qualified interpreters with national certifications and industry-specific expertise, who provide the most accurate interpretations.

What will you get?

  • Real-time telephone interpreters skilled in over 200 languages.

  • Highly qualified interpreters specially trained in a wide variety of industries.

  • Phone interpreters are available 24 hours a day, 7 days a week, 365 days a year.

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Let the numbers do the talking

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324,702

MINUTES

 

provided by our phone interpreters in the past several years

 

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10,000k+

NUMBER OF CALLS

 

serviced by our professional interpreters last year

 

 

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24/7

AVAILABILITY

 

of phone interpretation services, call anytime from any phone.

 

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Professional, Qualified Phone Interpreters

You get high-quality interpreters. That's our promise to you. How do we back it up? Our credentialing process, a method of separating bilingual speakers from competent, professional interpreters. This ensures we are not a training ground for bilinguals and that our professional interpreters are already skilled subject-matter experts, proficient in the art of interpreting, and experienced in diverse settings.

Phone Interpreter Requirements 

Rapport International is dedicated to identifying and contracting highly qualified foreign language interpreters. Our telephone interpreters are required to have a minimum of 2 years interpreting experience and 40 hours of interpreter training prior to working with us. They then must score 90% or better on a rigorous interpreting exam. 

The interpreting exam tests them on four criteria:

  • Industry-specific terminology
  • Language competency in both languages, including slang
  • Interpreter skills including customer service and memory retention
  • Ethics which includes confidentiality and awareness of conflict of interest

Ready to get started? Request a quote

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Compliance & Certifications

Rapport International’s telephone interpreting meets the new Joint Commission Standards; is fully compliant with HIPPA, HITECH and DNV Healthcare standards; is certified for PCI compliance, and is Safe Harbor certified.

Many of Rapport International’s telephone interpreters hold certifications through national organizations that include:

  • Certification Commission for Healthcare Interpreters (CCHI)
  • National Board of Certification for Medical Interpreters (NBCMI)
  • Department of Human Services (DHS)
  • Administrative Office of the U.S. Courts’ interpreter examination
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What's Next? View Our Process.

Our proven process of people-focused interpretations gives you the best solution for your multilingual communication strategies. If you're ready to learn more, start your journey with Rapport International by reading about the interpretation process.

Our Process
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Costs and Turnaround

Curious about the costs of interpretations? Need to know which factors play a role in timing? Learn more about costs and expectations by understanding the factors and guidelines with interpretations pricing.

Cost & Turnaround

Don't hear it from us, hear it from our clients

"We use Rapport International's telephone interpreting service to stay in compliance with language access requirements. The service offers users the opportunity to speak to a person in any language within seconds. Plus you pay as you go - it's there when you need it and it's inexpensive. They are fast and provide good interpreting."

Chief of Labor Compliance, NH DOT

 

"I so enjoy your bi-monthly language trivia emails (which are in NO way trivial!). Please keep them coming. Also, thank you for all you do for us. The Hindi interpreter, you sent was very pleasant, professional, patient & accommodating! Thank you for finding her."

Coordinator, St. Elizabeth Sports & Physical Therapy

 

"Let me say that we couldn’t be more happy with the work of your interpreter, she has been a complete professional and has embraced the task since she first arrived here."

Department Head, US Federal Government

"I have used Rapport International's services in Europe, Japan, Korea, China and on various telephone calls. Their interpreters are always professional, and as described. It also helps that Rapport International can make it happen on short notice. It's been a travel main-stay of mine for the last ten years. Can't go overseas without knowing they are there."

Global VP, Juice Plus

 

"Rapport International has great customer service skills and the interpreters do an amazing job with patients."

Manager, St. Elizabeth’s Sports and Physical Therapy

Request a quote

Ready to get started? We will be happy to provide you with a free custom quote for your interpretation needs.

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FREE QUOTE

ABOUT RAPPORT INTERNATIONAL

Rapport International provides written translation,  spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market.

Locations in Boston, MA + Lincoln, NE

BOSTON OFFICE: +1-978-443-2540

LINCOLN OFFICE: +1-402-432-8671

FREE QUOTE
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FREE QUOTE

ABOUT RAPPORT INTERNATIONAL

Rapport International provides written translation,  spoken interpretation and multilingual communication services for local and global companies. What makes them different? With their 100% satisfaction guarantee, expert advice and devotion to people-first communication, you get the highest quality results every time, so you can thrive in your market.

Locations in Boston, MA + Lincoln, NE

BOSTON OFFICE: +1-978-443-2540

LINCOLN OFFICE: +1-402-432-8671

FREE QUOTE
  • There are no suggestions because the search field is empty.

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