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Improving Global Communications Since 1987

Proven results – With a global reach, Rapport International provides high-quality, culturally relevant multilingual communications – written translation, spoken interpretation, and global marketing strategy services –designed to connect you with your target audience.

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Satisfaction Guaranteed

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200+ Languages

Multilingual Matchmaking

Multilingual Matchmaking

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People-First Communications

quote-icon    If you are looking for a good and customer-oriented translation service provider, Rapport International is your first choice! 
- Head of Marketing, Kager Publishers

 

A History of Rapport International

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Rapport International began as a small translation company in 1987, founded on meaningful relationships, many of which endure to this day.

In 2004, the company found a new owner in Wendy MacKenzie Pease, a global marketing expert and cultural wordsmith. Having lived in Taiwan, Mexico, and the Philippines prior to settling in the US, Wendy had been searching for a company that would feed her passion for promoting and supporting multilingual marketing and communications while balancing family life... Rapport International was the perfect fit. Wendy nurtured client relations while building a diverse team focused on continual quality improvement and cost and time efficiencies. Within three years the business had tripled its revenue, launched its website, and landed new business with brand-name clients.

In 2015, inspired by 10 years of steady growth, the company expanded its offerings to include interpreting services via the acquisition of Nebraska-based ICI International. Since, Rapport International has attained thought leadership status within the industry as a result of its popular The Global Marketing Show podcast and the 2021 publication of Wendy’s book, The Language of Global Marketing: Translate your Domestic Strategies into International Sales and Profits.

In 2022, the company was awarded the prestigious “E Award” for Export Service from the US Department of Commerce, the highest recognition a US entity can receive for its contribution toward the expansion of US exports.

Our commitment to providing superior service is in our DNA. We live and breathe our Mission, Vision, and Values every day and within every interaction, internally and externally, because we believe that accurate, sensitive communication can bring people together and make the world a better place for all its citizens.

Our Mission

 

To unite people across languages and cultures.

 

Our Vision

 

Connecting people for a peaceful and prosperous world.

 

About Values

  • Connect – Uniting people through clear communication.
  • Understand –We take the time to learn about your business and are invested in your success.
  • Deliver – Services on-budget and on-time, every time.
  • Quality – Our top priority, backed by our 100% satisfaction guarantee.

Award Winning Translation and Interpreting Services

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ATA Corporate Member
Presidents E Award for Export Service 163 tall
HubSpot Provider Badge
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EO Boston
10k SB
Women Owned
BBA preferred vendor
LSPI 2023 Boutique
UPCITY Top Translation Firm badge
quote-icon    For anyone seeking top-tier international translation services, I strongly recommend the team at Rapport International.  
- Director, Knowledge Management & Content Creation, Mach49

 

The Rapport International
Leadership Team

Wendy Pease
Wendy Pease
President

Wendy is the leader of the pack. She is the driving force behind Rapport International with expertise in communications and a passion for connecting people around the world. ...

Wendy Pease
President

Wendy is the leader of the pack. She is the driving force behind Rapport International with expertise in communications and a passion for connecting people around the world. Her background in international relations extends from having majored in foreign service, working in several international and global marketing roles and spending years living abroad. Wendy loves connecting people through networks and has a fondness for languages and cultures which she feeds with frequent travels to places near and far. Wendy is passionate about her work and enjoys figuring out with clients the best ways to handle their communications process to ensure the highest quality outcomes.

Favorite Language Quote: “Knowing only one language is like living in a mansion and never leaving one room.” – Unknown

In her own words: “Diversity adds flavor to life.”

Most interesting thing learned on the job: “It’s so much more fulfilling to work with a good team rather than alone.”

Read about inviting Wendy as a global business speaker + presenter.

Linda Spooner
Linda Spooner
Operations

Linda is a born leader and relationship builder. She has been building lasting relationships with Rapport International clients and linguists for over 10 years. Linda’s ...

Linda Spooner
Operations

Linda is a born leader and relationship builder. She has been building lasting relationships with Rapport International clients and linguists for over 10 years. Linda’s previous leadership experience is extensive and includes supervision, project management and implementation and oversight of all types and scopes of projects. Her knowledge of Rapport International’s business and clients is unsurpassed. She tackles every task with organization, efficiency, and determination.  From start to completion, she ensures that your services are delivered on time and within budget.  Hard-working and tenacious, Linda’s guidance and vision lead Rapport International in soaring to new heights of service delivery, communication and customer service.

Favorite Language Quote: “Your words – any language.” – Rapport International (because, as she says, “That about sums it up!”)

In her own words: “I learn something new every day.”

Most interesting thing learned on the job: Bi-lingual employees of clients aren’t the best option for editing translations for company materials.  Translators are trained and skilled in their fields of expertise and trusting someone who isn’t qualified to do such work will result in errors and wasted time.”

Lisa Rea
Lisa Rea
Marketing

Lisa is a creative powerhouse. Whether she is producing custom infographics, visual presentations, writing content or making homemade gifts, she is always designing and ...

Lisa Rea
Marketing

Lisa is a creative powerhouse. Whether she is producing custom infographics, visual presentations, writing content or making homemade gifts, she is always designing and creating something new. Her professional experience is as varied as her creative pursuits. She’s worked in scheduling, administration, human resources, personal fitness and now marketing. At the heart of every position has been her love of details, and of coming up with a new way to delight her customers, bosses and peers. Lisa is passionate about marketing and she looks forward to taking Rapport International to the next level with her organization, creativity and technical skills.

Favorite Language Quote: If the English language made any sense, lackadaisical would have something to do with a shortage of flowers. ‒ Doug Larson

In her own words: “Always give your best effort, that’s all I can ask.”

Most interesting thing learned on the job: “You don’t need to be together physically in a single location to work as a team, and succeed as a team.”

2023 DJ Dave
DJ Dave
Finance

DJ is a numbers guy. With a strong attention to detail and an innate ability to analyze numbers and trends, he helps Rapport International plan ahead and succeed through all ...

DJ Dave
Finance

DJ is a numbers guy. With a strong attention to detail and an innate ability to analyze numbers and trends, he helps Rapport International plan ahead and succeed through all types of situations. DJ has worked in Finance for over 11 years and has been working with Rapport International since 2013. DJ has a talent for numbers and he will continue to lead Rapport International to success.

Favorite Language Quote: Every culture has contributed to math just as it has contributed to literature. It's a universal language; numbers belong to everyone. ‒ Daniel Tammet

Multilingual Communication Services to Meet Your Needs

“I need a reliable multilingual communications partner.”

We build relationships and partnerships with companies at any phase of their multilingual communications journey. Whether you are a global brand, a small- or medium-sized business exploring a new global market, a local business looking to hire and retain talented employees who speak another language, or a US organization who needs to communicate with a local, non- or limited-English speaking community, we provide culturally relevant, reliable, and accurate translations and interpretations to help you reach your goals and maximize your ROI.

Translation & Localization

Guaranteed high-quality translation and localization services for the written word in over 200 languages.

Interpretation

Industry-trained, experienced interpreters for the spoken word in person, online, on the phone, or over video.

Global Marketing

Research, testing, and translation of your messaging, with the precision and cultural understanding your brand deserves.

Workforce Services

Services for recruiting and communicating with a multicultural workforce.

we are hiring

Want to join our team?

Rapport International is a fast-growing language interpretation and translation company. Our team is dedicated, collaborative, and focused on client service. We have immediate openings for the following positions:

  • TRANSLATORS - Any location 
  • INTERPRETERS
    - Boston/New England area
    - Omaha/Lincoln, Nebraska

What Our Clients Say About Us

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Our experience working with Rapport International has been really great. They are able to really be responsive and flexible with our turnarounds and they're very receptive to making changes requested by my clients and note it for future translations, so that it doesn't happen again.

It's really smooth and seamless, I would highly recommend them for anybody who has any translation needs. They're great. We love them. 

- Sr. Account Executive, MORE Advertising

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acorn30

When working with Rapport International we never have any concerns about the final product. We know that when they translate something that it's going to be tested and accurate and localized for our client’s needs. 

We continue to use them and you should too. 

- CEO, Acorn30

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UHT

Very responsive, very accurate and well done translation!  

Thank you! 

- CEO, Unibloc Pump

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gerson

Our experience working with Rapport International has been excellent. Even with requests for large amounts of multiple language translations they’re always able to come through.

I've always recommended Rapport International to friends and colleagues and will continue to do so. 

- Creative Services Manager, Gerson

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Autostore

The team was great to work with - they were understanding of our needs and turned around our translation pieces quickly. 

- Marketing Content Manager, AutoStore

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API Tech

We came to Rapport International from an online translation company who declined to help us clean a translation on some sales documents. 5 stars across the board. Rapid response time, and the translations were great!

Thank you so much for helping our international company hit new strides. 

- API Technologies

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Renalogic

Rapport International always delivers a high quality product and in a timely fashion. Thank you! 

- Sr. Director of Health Promotion & Chronic Disease, Renalogic

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madonna rehab hospital

Rapport quickly responded to our need to get some specialized materials translated.  The forms included complicated formatting and PDF barriers but they worked quickly and did a beautiful job.  These documents with be so valuable in our work to help individuals return home after a traumatic injury.  

Rapport is the BEST!

- Program Manager, Madonna Rehabilitation Hospital

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Strategic Marketing Consulting

Rapport International is all about people – clients who want to communicate with their audiences, linguists who facilitate these conversations, project managers who serve as the conduit of information and our community who benefits from cultural and language understanding. 

- Owner, Strategic Marketing Consulting

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Innovations in Nutrition & Wellness

Rapport did a fantastic job of delivering on time and within budget! They went out of their way to accommodate a request for a hand-Written / Email note from our CEO. We were very impressed with the results and with the quality of the product we received.

- Executive Assistant, Innovations in Nutrition & Wellness

Contact Us

Learn more about Rapport International and the services we offer

contact us