The Rapport International Difference

Grow your business with Rapport International. We offer a wide array of translation, interpretation, and multilingual marketing services. We work within your process to make expanding to other languages seamless. 

Multlingual Match-making

Our native-speaking translators and interpreters are fluent in more than 200 languages and have professional experience in your industry.

 

We pride ourselves on matching the right expert with your needs and keeping them with the right person, for consistency of brand voice and specific knowledge on your industry.

People-First Communication

You’re not just selecting a language, you’re connecting with people. And you need to do it through clear communications.


Our proven process of people-focused translations and interpretations helps you find the best solution for your multilingual communications strategies. So you can connect with the people you need to communicate with, no matter the language.

Rapport International Satisfaction Guarantee

We’ve got your back. The quality of your project is our top priority. If you’re not 100% satisfied for any reason, neither are we. We promise to work until you are a raving fan -- that is our guarantee.

Our Certifications & Affiliations

Who We Are

Our Values

Rapport International is one of the most trusted professional translation and interpretation agencies in the industry. We make and keep long-term relationships with clients so that the client can depend on the consistency of the translations and the interpreting services over time. In addition, we work with clients that are just starting to translate materials and work with interpreters, to organizations who have well developed multilingual communications. No matter your size or experience, we recommend best practices to make sure you get only the services you need.

Rapport International operates under a set of values on how to treat clients, employees, contractors and suppliers. These values are as follows:

  • GOAL ORIENTED - We are here to get the job done right the first time. We keep our focus on the goal and keep moving towards it.
  • RESPECTFUL - At all times, we treat everyone with respect.
  • FLEXIBLE - While we work towards our goal, we recognize that, at times, we need to adjust to be most effective.
  • COMPASSIONATE - We care about our work and about people, we show you that in our dedication to quality and service.

Bottom line - We've Got Your Back!

our-values

Leadership Team

Wendy Pease

President

Wendy is the leader of the pack. She is the driving force behind Rapport International with expertise in communications and a passion for connecting people around the world. Her background in international relations extends from having majored in ...

Linda Spooner

Operations

Linda is a born leader and relationship builder. She has been building lasting relationships with Rapport International clients and linguists for over 10 years. Linda’s previous leadership experience is extensive and includes supervision, project ...

Lisa Rea

Marketing

Lisa is a creative powerhouse. Whether she is producing custom infographics, visual presentations, writing content or making homemade gifts, she is always designing and creating something new. Her professional experience is as varied as her creative ...

Aimi O’Connor

Translation

Aimi is a born matchmaker, she has a knack for forming relationships and pairing the right translator with the right client. Having spent many years in the quality management system industry, she brings well-developed customer service and ...

Vicki Morehouse

Interpreting

Vicki is all about the details. From organizing every detail of our interpreting department to overseeing and running school activity groups for her kids, she is always focused on the details.  Details and organization go hand-in-hand, so every ...

Jennifer DelSesto

Project Management

Jennifer is a master organizer.  From project management to event planning, to seeking out a few minutes of efficiency getting her children to school, Jennifer does not sleep until all I’s are dotted and t’s are crossed.  She excels at making sure ...

Wendy Pease

President

Wendy is the leader of the pack. She is the driving force behind Rapport International with expertise in communications and a passion for connecting people around the world. Her background in international relations extends from having majored in foreign service, working in several international and global marketing roles and spending years living abroad. Wendy loves connecting people through networks and has a fondness for languages and cultures which she feeds with frequent travels to places near and far. Wendy is passionate about her work and enjoys figuring out with clients the best ways to handle their communications process to ensure the highest quality outcomes.

Favorite Language Quote: “Knowing only one language is like living in a mansion and never leaving one room.” – Unknown

In her own words: “Diversity adds flavor to life.”

Most interesting thing learned on the job:  “It's so much more fulfilling to work with a good team rather than alone.”

Read about inviting Wendy as a global business speaker + presenter.

Linda Spooner

Operations

Linda is a born leader and relationship builder. She has been building lasting relationships with Rapport International clients and linguists for over 10 years. Linda’s previous leadership experience is extensive and includes supervision, project management and implementation and oversight of all types and scopes of projects. Her knowledge of Rapport International’s business and clients is unsurpassed. She tackles every task with organization, efficiency, and determination.  From start to completion, she ensures that your services are delivered on time and within budget.  Hard-working and tenacious, Linda’s guidance and vision lead Rapport International in soaring to new heights of service delivery, communication and customer service.

Favorite Language Quote: “Your words – any language.” – Rapport International (because, as she says, “That about sums it up!”)

In her own words: “I learn something new every day.”

Most interesting thing learned on the job:  “Bi-lingual employees of clients aren’t the best option for editing translations for company materials.  Translators are trained and skilled in their fields of expertise and trusting someone who isn’t qualified to do such work will result in errors and wasted time.”

Lisa Rea

Marketing

Lisa is a creative powerhouse. Whether she is producing custom infographics, visual presentations, writing content or making homemade gifts, she is always designing and creating something new. Her professional experience is as varied as her creative pursuits. She’s worked in scheduling, administration, human resources, personal fitness and now marketing. At the heart of every position has been her love of details, and of coming up with a new way to delight her customers, bosses and peers. Lisa is passionate about marketing and she looks forward to taking Rapport International to the next level with her organization, creativity and technical skills.

Favorite Language Quote: If the English language made any sense, lackadaisical would have something to do with a shortage of flowers. ‒ Doug Larson

In her own words: “Always give your best effort, that’s all I can ask.”

Most interesting thing learned on the job:  “You don’t need to be together physically in a single location to work as a team, and succeed as a team.”

Aimi O’Connor

Translation

Aimi is a born matchmaker, she has a knack for forming relationships and pairing the right translator with the right client. Having spent many years in the quality management system industry, she brings well-developed customer service and organizational skills to Rapport International’s translation projects. With the background and skills to manage every project efficiently and thoroughly, Aimi delivers outstanding results to satisfy our customers.

Favorite Language Quote: “Language exerts hidden power, like the moon on the tides.” ‒ Rita Mae Brown

In her own words: “When you understand what’s really under your control, you’re able to set more realistic goals and let go of unnecessary stress.”

Most interesting thing learned on the job: “Every experience has value. You may learn something to apply to future situations.”

Vicki Morehouse

Interpreting

Vicki is all about the details. From organizing every detail of our interpreting department to overseeing and running school activity groups for her kids, she is always focused on the details.  Details and organization go hand-in-hand, so every aspect of our interpreting scheduling runs like a well-oiled machine under Vicki’s watchful eye.  With a smile and a laugh for everyone, every day, there is nobody better to make sure nothing falls through the cracks for our interpreting clients and their patients/customers.

Favorite Language Quote: If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart. ‒ Nelson Mandela

In her own words: “Putting a smile on someone else’s face is the best way to put a smile on mine.”

Most interesting thing learned on the job:  “Technology can be a challenge, but when it is working it truly makes the world a smaller place.”

Jennifer DelSesto

Project Management

Jennifer is a master organizer.  From project management to event planning, to seeking out a few minutes of efficiency getting her children to school, Jennifer does not sleep until all I’s are dotted and t’s are crossed.  She excels at making sure no detail, no matter how small, is overlooked.  She has applied these skills in environments as varied as elementary school classrooms leveraging her education degree from Rhode Island College, a busy hospital pharmacy as a Certified Pharmacy Technician, and as a school volunteer assisting teachers so that they have more time to spend with their students. Now, she harnesses this ability to ensure our projects are overseen with efficiently and executed perfectly.

Favorite Language Quote: Everyone smiles in the same language.   George Carlin

In her own words: “Never stop learning, because it gives you courage. The more knowledgeable you are, the more comfortable you feel.”

Most interesting thing learned on the job:  “You cannot train for every single contingency that might pop up. However, you can train to know whom to contact and where to find help should the unexpected arise.”
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Career Opportunities

Rapport International is a fast growing language interpretation and translation company based in MetroWest Boston and Lincoln/Omaha NE.  Our team is dedicated, communicative, and focused on client service.  We have immediate openings for the following positions:

  • TRANSLATORS
    - Any location 
  • INTERPRETERS
    - Boston/New England area
    - Omaha/Lincoln, Nebraska

APPLY NOW

Client Testimonials

"Rapport International has great customer service skills and the interpreters do an amazing job with patients."

 

Health Care Professional
St. Elizabeth’s Sports and Physical Therapy

"Let me say that we couldn’t be more happy with the work of your interpreter, she has been a complete professional and has embraced the task since she first arrived here."

Department Head
US Federal Government

"We appreciate Rapport International's responsiveness and the easy working relationship that we have with them.  They provide high quality interpreters who we know we can depend on.  I've referred them to others that have a need for language services.  You will be pleased when you work with Rapport International."

Office Manager - Assistive Technology Partnership
State of Nebraska

"I so enjoy your bi-monthly language trivia emails (which are in NO way trivial!). Please keep them coming. Also, thank you for all you do for us. The Hindi interpreter you sent was very pleasant, professional, patient and accommodating! Thank you for finding her."

Health Care Professional

Request a quote

Ready to get started? We will be happy to provide you with a free quote for your written translation or spoken interpretations project.