Consecutive Interpreting Services

There are two basic types of interpreting: simultaneous, where an interpreter listens and interprets at the same time, and consecutive, when an interpreter listens and waits for a pause before delivering the message in another language. Similarly, there are three basic modes of interpreting services – in-person, telephonic, and virtual. Learn about Learn about using interpreting services here.

Interpreter costs vary based on type and time of day, plus variables such as lead time, duration, and subject matter. Live interpreting services are charged on an hourly basis plus travel expenses, with minimum time requirements. In contrast, on-demand over-the-phone interpreting (OPI) and video remote interpreting (VRI) services are charged by the minute. Learn more about Interpreter Pricing here.

Look for an agency that offers a full range of interpreting services and matches you with an interpreter experienced in your industry. Credentialing differs according to need – for example, state courts require written and oral exams for court interpreters – and a high-quality agency will be transparent about its interpreters’ training and skills. Look specifically for interpreters trained in active listening and memory skills, cultural competence, objectivity, and ethics. Learn more about Interpreter skill sets here.

Using a bilingual employee, friend, or family member will compromise any interaction – personal opinions or commentary or a lack of familiarity and understanding with relevant terms and concepts can result in the delivery of erroneous or incomplete information. There may also be cultural traditions and nuances that interfere with the information being conveyed. Ensure accurate, impartial, and confidential communication by always relying on a professionally trained interpreter. Read more about the risks here.

Here at Rapport International you have several options for scheduling an interpreter: phone, email, or client portal. Our schedulers are available to take your requests and assign the best interpreter for your needs 24/7. Reach out today.

There are things you can do to make your experience working with a consecutive interpreter more efficient and effective. When both the client and the interpreter follow best practice guidelines, communications go more smoothly.

• Speak slowly and clearly, pausing between thoughts to give the interpreter time to convey your message.
• Look at and speak directly to the person you are communicating with, not the interpreter.
• If issues arise, pause and address them immediately to get the conversation back on track.

Learn more by watching the webinar Interpreting – Best Practices.