Options for Speaking to Patients on the Phone who Don't Speak English
May 28, 2020
What’s the best way to conduct a phone call with a patient who doesn’t speak English?
Sometimes you'll need to speak to a patient on the phone who does not speak English. Maybe you have to schedule or confirm and appointment or give results of medical tests or labs. Whatever the case may be, there are a few options to make sure your communication is clear and appropriate for the situation.
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